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Manage User Permissions

User permissions control the level of access that staff and customers have to the platform.

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Written by Support
Updated over a week ago

User permissions control the level of access that staff and customers have to the platform. You can define which features individual users can and cannot access.

Access Permissions

Permissions can be accessed in the following ways:

  • For clients, from the Clients & Team tab, click Client Management. For more information, see Client Management.

  • For team members, from the Clients & Team tab, click Team Permissions. For more information, see Manage Team Permissions.

Team Permissions

Team members have access to all sites in this account and are assigned permissions based on which group you place them in.

Note

Team members will receive communications from Maisey, such as product release notes.

Groups

Team members are organized into groups, and permissions are set at the group level. For your convenience, there are role-based groups with pre-defined permission levels ready to assign your team members to. However, you can always create a new group with a custom set of permissions.

Manage Team Members

To see a list of staff members organized by group, on the top of the Dashboard, click the Clients & Team tab, and then click Team Permissions. You can edit a team member's group, or remove a team member. See Manage Team Permissions for more information.

Add Team Members

Click Add Team Member to add a new team member. Enter the details and select a group for the new staff member.

Create Group

Click the Add Custom Group link to create a new group. Select a group name, color, and permissions then click Create.

Considerations

If you do not receive emails from Maisey, please make sure to check your spam folder. If you still do not see the email, make sure to white list the IP 167.89.22.215 in your email provider's settings.

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