Team members have access to all sites in your account and are assigned permissions based on which group you place them in.
Note
Team members will receive communications from Maisey, such as product release notes.
If you do not receive emails from Maisey, please make sure to check your spam folder. If you still do not see the email, make sure to white list the IP 167.89.22.215 in your email provider's settings.
Each team member and client within the same account must use a unique email address. Note that one email address cannot be used for both a client and team account.
Add Team Members
Team members cannot be assigned to multiple accounts using the same email address and instead must use a unique email address for each account.
To add team members:
Log in to your account to access the Dashboard.
In the top navigation bar, click Clients & Team, and then click Team Permissions.
Click Add Team Member to enter details and assign a permission group for your team member.
Click the + button to add multiple staff members, one at a time. Alternatively, you can upload a CSV of team members by clicking Upload CSV.
The CSV must be in *.csv format (not *.xls), and should have three columns; email, firstName, lastName. See example below.
firstName | lastName | |
John | Doe | |
Jane | Doe | |
Bob | Smith |
Manage Team Members
To manage team members:
Log in to your account to access the Dashboard.
In the top navigation, click Clients & Team, and select Team Permissions.
Click a group to see its members. A team member can only be assigned to one group.
Click the edit
button to change team details, or change group assignment.
Click the delete (X) button to remove a team member.
Note
A team member that has been deleted will no longer be able to log in or access your account. If you want to re-assign team members to a different group, make sure to use the edit feature instead.
Stats Access for Team Members
A team member that wants to get stats emails for a specific site can do so through the stats tab on the top navigation bar.
Groups
Permissions are controlled at the group level.
To see a group's permissions:
In the top navigation, click Clients & Team, and select Team Permissions.
Click view on the group you want to view permissions for. Permissions can only be edited for custom groups.