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Purchase Site Domain (Custom Plans)
Purchase Site Domain (Custom Plans)
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Written by Support
Updated over a week ago

Warning

This feature is only available for Custom plans.

Customers can purchase their domain directly through Maisey, allowing them to manage both their sites and domains in Maisey.

To purchase a domain through Maisey:

  1. Open the desired site, then click Publish or Republish to publish your site.

  2. Select a site subscription, then click Purchase your site. This is a one year long subscription.

  3. Select Get a new custom domain.

  4. Type your desired domain and a list of available options populates in the field.

  5. Click Get it next to the domain you want to purchase.

  6. Complete the required fields with the domain owners information, then click Done.

After selecting your domain, it can take up to 24 hours for your site to become available at your domain and to load properly on all devices.

Edit Purchased Site Domain

After purchasing the site domain, you can change the domain, manage DNS settings, or remove the domain. These actions can only be completed by the Account Owner, or the end user if the Account Owner grants them the permission.

To edit the site domain:

  1. From the dashboard, click the three horizontal dot icon next to the desired site and click Site Dashboard.

  2. Click the three horizontal dots icon on the Domain card and select one of the following:

  • Change domain. To change your domain, you will first be prompted to remove your existing domain from your account by checking a box to acknowledge the removal and subscription cancellation, then clicking Remove & continue. Next, select and purchase a new domain.

  • Manage DNS. Takes you to the Manage Domain section of the hosting platform where you can manage domain settings and view privacy information.

  • Remove domain. Removing your domain cancels your domain subscription but does not unpublish your site. Instead, your site uses the default domain and you will no longer have access to the Domain card on the Site Overview tab.

Auto-Renewal for Site Domain

By default, the site domain is set to auto renew. However, you can turn off auto renewal if necessary.

To turn off auto renewal for your site domain:

  1. From the dashboard, click the three horizontal dot icon next to the desired site and click Site Dashboard.

  2. On the Domain card, click Turn off Auto Renewal.

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