Skip to main content
Shipping Zones

Create shipping zones to define where you ship and how shipping rates are calculated at checkout.

Support avatar
Written by Support
Updated over a week ago

Create shipping zones to define where you ship and how shipping rates are calculated at checkout.

Create Shipping Zones

To create shipping zones:

  1. In the side panel, click Sell Online, then click Store Management.

  2. Click Shipping.

  3. Click +Add Shipping Zone.

  4. Type a name in the Name field for your shipping method. Shoppers will see this name at checkout.

  5. Select your country and region (if applicable) from the Shipping Locations drop-down menu.

  6. Click + Add a Shipping Method (located in Manual shipping rates and methods).

  7. Fill out the Name field, and optionally the Min. estimated delivery time, Max. estimated delivery time, and Minimum order value fields.

  8. Select your desired shipping rate from the Choose a shipping rate type drop-down menu, then fill out the associated fields.

    • The type options are:

      • Free shipping.

      • Flat Rate.

      • Rate by Weight.

        • Note

          • The weight used is the total weight of all the items in the cart (for example, if someone has a product that weighs 1 kg with a quantity of 2 and another product that weights 3 kg, the cart will be 5 kg).

          • The default weight for products is zero if the weight isn't set.

          • If the total weight of the cart falls outside of the weight range set in the shipping method and no other shipping method is available, the customer will not be able to purchase.

  9. Click Save.

  10. Click Create.

Edit Shipping Zones

To edit shipping zones:

  1. In the side panel, click Sell Online, then click Store Management.

  2. Click Set up shipping.

  3. Click the three horizontal dots icon () next to the shipping zone you want to edit and select Edit Shipping Zone.

  4. Click Save after making your edits.

Delete Shipping Zones

To delete shipping zones:

  1. In the side panel, click Sell Online, then click Store Management.

  2. Click Set up shipping.

  3. Select Shipping from the Settings menu.

  4. Click the three horizontal dots icon () next to the shipping zone you want to delete and select Delete shipping zone.

  5. Click Delete in the popup.

Did this answer your question?